Amanda Michelson is a UX Leader based in North Carolina

Welcome! I am a seasoned professional with over 14 years of experience specializing in user experience strategy for enterprise B2B SaaS platforms. Most of my experience has been from working in the trenches, side-by-side, with Product Managers, Developers, Business Analysts, & QA in every step of ideating, designing, and executing a software product. I am grateful to have a reached a level of expertise where I feel comfortable walking into a room where there is no plan and emerging with a thoughtful, scalable, global UX strategy that brings real impact and value to users. My years of quantitative and qualitative user research experience has helped me truly understand if a good idea would be successful, and I am comfortable assessing & iterating on designs to make sure benchmark goals are accomplished. Most recently in my career, I have specialized in highly regulated industries, like banking and insurance, while also exploring pilot tests of emerging technologies, like LLMs/ChatGPT behaviors. 

I am most comfortable in remote-friendly, results-oriented lean environments with a positive and uplifting company culture. I am a proactive and positive person and love to lift others in this craft. You can catch me at a coffee shop finding an outlet or trying to find a flight deal to Europe. If you think we would work well together, send me a message on LinkedIn to coordinate next steps!